Shop Policy

OUR JOB IS TO GIVE MY CUSTOMER THE BEST QUALITY AND ASSURE GREAT DELIVERY AND A FRESH LOOK. 

ALL PRODUCTS WILL BE SHIPPED WITHIN THE NEXT BUSINESS DAY, EXCLUDING HOLIDAYS. PRODUCTS ARE SHIPPED 3-5 BUSINESS DAYS AND ALL PRODUCTS ARE SHIPPED USPS, UPS, OR DHL. ALL SALES ARE FINAL. IF A PROBLEM OCCURS WITHIN 3 DAYS OF DELIVERY PLEASE CONSULT WITH ME VIA EMAIL TO RESOLVE ISSUES. THANKS YOUR #SHOEPLUG

1. RETURNED ITEMS MUST BE IN NEW CONDITION PRIOR TO RETURNING.

2. THE ORIGINAL SHOEBOX/PACKAGING AND ALL ACCESSORIES MUST BE RETURNED WITH YOUR PURCHASE.

3. DEFECTIVE PRODUCTS WILL BE REFUNDED ONCE WE RECEIVE YOUR RETURNED ITEM

4. RETURNING SHIPPING FEE IS REFUNDED ONCE ALL PRODUCTS ISSUES ARE RESOLVED. PLEASE GIVE 7-10 BUSINESS DAYS TO PROCESS REFUNDS.